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Gigaclear Case Study – eCLIQ increases uptime for Telecoms giant

1 Dec 2020
Case study

When leading telecoms provider Gigaclear required an electronic locking solution to audit cabinet access and reduce costs, it turned to Abloy UK and eCLIQ as the most secure, cost effective and easy to manage solution.

As an award-winning provider of ultrafast broadband to homes and businesses, Gigaclear is on a mission to unlock the potential of poorly connected communities across the UK. Gigaclear was founded in 2010 and is responsible for building and operating the largest fibre-to-the-premises (FTTP) network in the UK. They now cover more than 22 counties across the South West, the Midlands and South East. They selected eCLIQ to give them the ability to delete lost keys, grant remote access to cabinets and produce audit trails.

What is eCLIQ?

eCLIQ is a fully electronic key management system that delivers flexible and secure master key management to businesses, solving key control concerns. The compact eCLIQ locking cylinder offers the highest levels of security. With the widest range of different cylinder types, the system is designed for every kind of use, from the company entrance gate to securing alarm systems, lifts, doors and cabinets. eCLIQ also helps solve the issue of lost keys, with users able to update access authorisations when required. It is easy to install, with no drilling required, and offers a maintenance-free solution for up to 200,000 cycles. As such, eCLIQ is the only master key system an infrastructure needs.

Benefits from day one

Since the installation of eCLIQ, Gigaclear has been able to audit cabinet access, resulting in a complete drop in hardware outages caused by their own contactors. It is also now benefitting from lower operational costs, thanks to not having to respond to major incidents, and their overall network up time has increased. Luke Pain, Network Operations Manager at Gigaclear, said: “We chose to work with Abloy because of their outstanding reputation in the security marketplace, and we’re glad we did as we’ve had no problems to date. I’m very pleased with the new system, which has increased up time and overall made our operations more efficient.”

 Jenny Littlewood, CNI Market Development Manager for Communications at Abloy UK, said: “The importance of security is paramount within communications – as it is with all aspects of CNI. Providers cannot afford the impact of downtime affecting their reputation, and continuation of services is vital to keep the country running.

“It is a pleasure working with Gigaclear and we’re delighted that the new system has made such an immediate impact and that they’re already witnessing the benefits that eCLIQ can provide.”