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Join our team

Front of House - Operations

The Role

We are seeking a new person for our Front of House and Operations team who will be responsible for making our visitors and clients feel welcome, promoting the Building Centre in a professional and outward thinking way. On a day-to-day basis you will be working together with other members of our Operations team to orient visitors as they arrive, answer telephone calls and ensure they find the information and services they are looking for. You will actively support the organisation’s income streams by supporting the promotion and delivery of the organisation’s commercial activities including Venue Hire, Co-working, and our Product Galleries.

We want someone who is charming, brilliant with people and building relationships, very well presented with a smiley and positive can-do attitude. This is a fantastic opportunity for someone looking for a job with great scope, where they will learn lots of skills and gain fantastic experience and really build their CV in a dynamic and multi-faceted environment. 

Who we are

Founded in 1931, the Building Centre started life as a building materials bureau at the Architectural Association with the aim of demonstrating to students and architects the best contemporary products and materials available. It was the first establishment of its kind. Ninety years later the Centre is run by the Built Environment Trust, an independent charitable organisation dedicated to inspiring, connecting, and empowering people to improve the quality of the built environment. 

The Building Centre showcases the best in materials and manufacturing alongside the work of leading architects and designers to inform and inspire conversations about issues, challenges and successes across the sector. 

Our public programme includes a rich calendar of free exhibitions and events which invite the public into an active dialogue about the key issues surrounding the materials and processes of our built environment.

Our Product Galleries are home to over forty companies presenting products and materials to our audience. Our new Platform space hosts faster-changing exhibitions presenting cutting-edge design innovation. 

The Building Centre also offers office spaces, co-working facilities, seminar spaces, and The Lower Fifth Café which is ideal for informal networking. 

Main purpose of job

Working as part of a busy and diverse team, you will show a genuine passion for stakeholder satisfaction, the built environment and our activities. As a primary visitor and client contact, you will be answering questions, offering advice, solving problems and creating opportunities. As support to our commercial streams you will be helping to improve the impact of our work with efficient use of systems and practical processes, actively contributing to increasing our income generation.

Key responsibilities

The above job description is intended to be an outline of the duties and responsibilities for this role. This is not exhaustive, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role.

The right candidate will be:


To apply, please send a covering letter and your CV to