De Vere's internationally renowned hotel, The Belfry, has saved costs on maintenance, downtime and salt and has also extended the life of capital equipment by replacing its water softeners with the ScalewatcherTM ENiGMA Electronic Water Conditioner. The environmentally friendly system has provided The Belfry with a payback in less than 18 months.

Famous throughout the world for its links with the Ryder Cup, the De Vere Belfry is a 4-star conference and leisure resort offering all types of leisure facilities in addition to its famous golf course. The hotel has 324 bedrooms, extensive conference and meeting rooms, five restaurants, health, beauty and fitness facilities and a nightclub.

Prior to the ScalewatcherTM ENiGMA being installed, the hotel used water-softening equipment to control scale build-up. Located on the roofs of the bedroom blocks the softeners had to be regularly topped up with salt. This meant the hotel's maintenance engineer had to carry a bag of salt through the hotel and up a ladder to the water softeners

Environmental Treatment Concepts (ETC), was invited to carry out a site survey of the hotel. The Managing Director, John Thompson, suggested the hotel initially rented a unit for one of the boiler houses providing hot water to one of the bedroom blocks, to evaluate its effect.

In June 1999 a unit was installed onto the 100mm main cold-water inlet and return pipes in the boiler room providing hot water to the Apollo bedroom block to treat both the flow and return.

As part of the evaluation process, the Belfry's Maintenance Engineer cut out a section of pipework and replaced it with SRR pipe so that he could remove it to examine the level of scale. Twelve months later the pipework was removed for inspection and found to be completely clear of scale.

Following the successful evaluation period, the ScalewatcherTM ENiGMA system was expanded to treat the boiler houses providing hot water to the Floyd and Trevino bedroom blocks. A fourth ScalewatcherTM ENiGMA system was then installed in the Leisure Centre to prevent the scaling-up of the shower roses.

Maintenance Manager, Grant Stanton, stated: "We remove the section of SSR pipe every 12 months to check it for scale, but have so far found it to be clear. The Belfry will continue to expand the system on new build projects and older water systems as and when appropriate".

Such has been the success of the ScalewatcherTM ENiGMA system that Environmental Treatment Concepts has been asked to quote for extending the system to treat the Ballesteros and Jacklin bedroom blocks, the Bel Air Nightclub and also the Woodlands Conference Suite and Woodland Lodges.

The recommendation from The Belfry has resulted in ETC receiving an order to treat the water system at the PGA (Professional Golfers Association) headquarters, located within the grounds of The Belfry. In addition, the company has treated all the water systems in the De Vere Belton Woods Golf and Country Club, near Grantham and two of the group's new Village hotels and leisure centres. These installations have additionally included swimming pools and Jacuzzis. Other hotels in the group have also shown interest, including the Grand Harbour, Southampton.

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