Good acoustics are essential in call centre environments if customers are to be given a good level of service. Those taking the calls need to be able to hear what is being said and to communicate effectively, without distraction from unwanted noise. Open plan offices present a challenge for acoustic control since many different activities are often carried out within the same space, such as photocopying and printing next to individual workstations.
Stephen Ashman, Corporate Health & Safety Surveyor for Bristol City Council explained the decision to use Rockfon ceilings for their refurbishment: “We’ve recently carried out a number of projects using Rockfon products in local schools and the improvements to both acoustics and aesthetics have been very impressive, with positive comments received from a number of the teachers. So I had no hesitation in recommending Rockfon for the office refurbishment scheme and I’m absolutely delighted with the result.
Rockfon Koral combines an attractive micro-textured white surface with excellent acoustics, fire safety and humidity resistance properties. It is available in a variety of formats to suit almost any application. Rockfon’s Hygienic ceiling tiles have been developed to meet the most stringent demands on hygiene and cleanability. All Hygienic products have a durable and special white painted surface incorporating a fungicide to further resist the growth of micro-organisms.
All Rockfon ceiling solutions are made with a 100% stone wool core, which contributes to their acoustic performance and ensure tiles remain dimensionally stable, even in up to 100% relative humidity. Stone wool is also non-combustible with a melting point in excess of 1000oC meaning Rockfon ceilings can offer Class A1 reaction to fire. All Rockfon ceilings are recyclable.