Performance = Product + Application x Services

This was the key message given to audiences of Arch TANALITH E customers recently at a series of one day UK seminars.

As well as assuring and proving that TANALITH E, with its unique formulation and established commercial reputation, is the outstanding product on the market for preservative performance, the Arch team held informative and lively discussions on important application considerations in terms of treatment, as well as bringing customers up to date with key support services from Arch that can make a real difference to their business.

A practical demonstration on the very latest developments for AUTO-TREATER, Arch’s industry leading treatment plant control and management system, created much interest in terms of benefits with cost savings and consistency of treatments.

Similarly, customers were updated on the latest development work from Arch on incising of timber and the support projects from the field technical team who have been working directly with a range of customers in terms of improving treatment standards to bring real business benefits. The range of new products from Arch – TANALISED Clear, TANALITH E Creol and our modified timber, KEYWOOD – were also introduced in more detail.

Finally, ideas were presented on new marketing initiatives to help educate timber markets on the benefits of treated timber in general as well as the superior performance from TANALISED E pressure treated timbers.

Tony Kelly, sales director for Arch commented, ‘It was great to get face to face with a wide range of our Tanalith customers and firstly thank them for their valued business. Our theme was very much about working together to achieve the very best treated timber products on the market.

We got some really valuable feedback on the day on our current services and products as well as the exciting development work we are involved with. Subsequent comments have been really positive on the value of the seminars and if other customers are interested in the information we presented we will be glad to share it.’

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