Kingspan Hot Water Systems – At your Service

Kingspan Hot Water Systems Ltd, part of the Kingspan Renewables division, has strengthened its service team with the addition of a number of highly qualified field-based engineers to service its high-performance hot water storage solutions as well as its market-leading Kingspan Solar technologies.

As of February 2010, the team bolsters existing in-house support services with technical field support across the UK. Fully trained to service the entire portfolio of Kingspan Solar and Kingspan Hot Water Systems products, the engineers provide full technical back-up as well as being on hand to oversee installations and provide on-site training for installers.

Heading up the team, is newly appointed Technical Services Manager Andy Pattison, who brings with him 25 years experience within the heating industry: “I’m delighted to be joining an organisation that is committed to making customer satisfaction its number one priority. To achieve this, it’s critical that we have our own field service network in place nationwide, which we can guarantee will deliver the highest levels of conduct, workmanship and service.”

Comments Commercial Director Cameron Holroyd: “At Kingspan we believe in providing our customers with a one-stop-shop for complete package solutions; from market-leading products, free initial advice, through to bespoke design, installation, final commissioning and technical support. We want our customers to purchase with confidence and with the addition of our new field service team customers can rest assured that one-on-one support is available right across the country.”

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