As part of its drive to support the installer, contractor and specifier, Heatrae Sadia has established a dedicated hotline and advice team to provide help to those looking to select heating and water heating equipment.

Headed up by manager Faye Thomas, the team of four offers pre-sales technical advice on Heatrae Sadia and Santon products to suit a wide range of applications.  In addition, the team is highly knowledgeable on all the latest building regulations and technical standards in relation to the use of unvented hot water systems, as well as being well versed on any proposed legislation changes which may affect the overall compliance of a project.

Faye Thomas said:  “At Heatrae Sadia we’ve always prided ourselves on providing a high level of service and support.  It is important to us that customers are able to obtain the advice and reassurance they need prior to purchasing and installing our equipment.

“Our team is extremely knowledgeable on all Heatrae Sadia and Santon equipment and is able to assist with a range of topics including the best product options for a project, correct system sizing and use of the latest renewable solutions.

“The service is also available to homeowners who may call us for assistance in product selection as well as finding the right person to handle their installation needs.”

The Megaflo Hotline team can be reached on:  01603 420 220

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