Back office staff at a leading door and window control system manufacturer are brushing up their skills in architectural ironmongery.
More than 20 members of staff from GEZE UK are undertaking the newly launched ‘Foundation in Hardware’ qualification from the Guild of Architectural Ironmongers (GAI).
The qualification is designed to provide an insight into many of the aspects of architectural hardware, including hinges, closers, locks and furniture for those people who don’t ‘live and breathe architectural ironmongery during their day to day job’.
GEZE UK has signed up to the scheme in order to give staff including internal sales teams, marketing personnel and service coordinators an understanding of the wider architectural ironmongery market outside of their own product range. To gain the qualification, staff will undertake 12 online modules, each on a different aspect of architectural ironmongery such as door closing devices, escape hardware and access control. At the end of each module there is a ‘test yourself’ exam.
Andy Howland, sales director of GEZE UK said: “We are committed to delivering the highest levels of quality and service, so are extremely pleased that our back office staff have all signed up to the ‘Foundation in Hardware’ qualification and I’m certain it will be worth the time and effort.
“Widening their knowledge and skills to include architectural ironmongery outside of the door and window control system spectrum will help them to understand the breadth of our customers’ responsibilities, allowing our staff to better assist them in the future.”
Rachel Tipton, Training and Development Manager at GAI added: “GAI would like to thank GEZE for choosing to invest in The Foundation in Hardware. This new online learning environment is an ideal induction for those needing the relevant skills, knowledge and competencies in the basic understanding of ironmongery, and by empowering their staff, the GAI are confident this will be beneficial in growing their business.