ENER-G Switch2 welcomes new code of practice to help protect heat consumers

Community heating metering and billing specialist ENER-G Switch2 has welcomed new heat network standards that will encourage best practice within the fast developing district heating market.

The Code of Practice for Heat Networks has been developed by the Association for Decentralised Energy (ADE) and Chartered Institute of Building Services Engineers (CIBSE), with input from members of the new Heat Trust, including ENER-G Switch2. It will pave the way for district heating's development as the UK's third major energy network.

Ian Allan, Head of R&D at ENER-G Switch2 said: "We are particularly encouraged that the new code of practice has a strong customer focus and has a broad scope which includes the project commissioning right the way through to operations and customer service. It is positive to see an emphasis on metering and transparency of tariff and costs. As a founding member of the Heat Trust we are committed to achieving and maintaining outstanding levels of metering and billing services to the communal and district heating sector."

ADE Director Dr Tim Rotheray said: "Heat networks are increasingly recognised as an opportunity to reduce energy costs and meet our carbon targets in the most efficient way. By raising industry standards and promoting best practice, the new Code of Practice will help district heating customers feel confident in their supply of reliable low carbon, affordable heat.

"These standards are an important part of the foundation of this growing industry, alongside the UK's first independent heat consumer protection scheme, Heat Trust, and implementation of new metering and billing regulations. This foundation is the result of over two years' of industry collaboration and demonstrates the sector's aim to deliver the best possible service to heat customers."

Phil Jones, who chaired the publication committee, said: "These standards, with the associated training, will help change the face of district heating in the UK. Alongside a lot of good district heating networks we are still seeing too many poorly implemented schemes in practice. The new Code of Practice will help prevent this and ensure that district heating systems do what they say on the tin. It will also give the tools and confidence to developers to encourage greater use of heat networks and take the sector to the next level.

"With the right standards and skills in place, district heating will become the solution of choice in high heat density areas."

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