The change to 0845 601 5111 has been introduced as part of the company’s commitment to customer care, enabling business callers to get through to their Dimplex contacts quickly on a different number from the one used by consumers.
Karen Trewick, marketing communications manager, says: “We understand that although much communication these days is online, sometimes it’s still easiest and fastest for our business customers to pick up the phone and talk to us – especially if they’re out and about on site. We hope the introduction of this new number will make it easier to reach us, especially during our very busy winter period.”
Dimplex offers a wide range of services for trade professionals, including a free heating design service, Logic Certification-approved training courses for heat pumps and solar thermal water heating, and advice on legislation compliance. So make sure you have the new Dimplex trade number to hand for fast access to the solutions you need.