Cembrit has ambitious plans to expand its operation in the UK. Cembrit’s claddings, building boards and corrugated sheets, in addition to its popular natural and fibre cement slate, will be stocked and sold from three hub operations in Reading, Normanton and Llandow (Nr. Cardiff). This bold move is supported by the creation of a 12 strong customer services department, including new recruits, based at the depots, reporting to a customer services expert, Steve Walden. Customer services is supported by a supply chain and logistics operation of a further 13 personnel at the depots and head office.
“Our impressive four unit Reading depot becomes fully operational in March”, says M.D. Thomas Heldgaard, while adding that, “this new structure of dedicated customer service and logistics departments at each depot will improve availability and response to customers and provides a basis for long term growth”. New depot manager, Craig Barry adds “Reading is well located and will eventually include a training centre and showroom within easy reach of customers and prospects who want to learn more about Cembrit’s broad range. This facility will enhance the customer experience for all who deal with Cembrit”. Access to additional meeting rooms in Reading and London H.O. means London-based specifiers, can visit to discuss cladding projects and familiarise themselves with the Cembrit product range.
Cembrit’s new UK headquarters has been opened at the Thames Innovation Centre in Erith, Kent. The new headquarters is a result of the continued growth the company has been experiencing in the UK over recent years. The premises provide the company with more efficient office space and a dedicated sample facility, which allows Cembrit to showcase its full range of roofing, cladding and corrugated sheet products.
Thomas Heldgaard commented, “2017 is a significant year for Cembrit’s expansion in the UK, as well as other areas. We have recently opened a state-of-the-art factory in Hungary, expanded our product range and ventured into new markets. The move into our new HQ comes at the same time as we increase our workforce. These developments support the growth we are experiencing and show our commitment to ensuring we are offering our customers the best service possible.”
Cembrit’s new supply chain department is located at Head Office where Michael Dunthorne and Katherine Eden, Supply Chain Coordinators report to Lyn Knox, Area Supply Chain Manager and support the logistics and operations personnel at Cembrit’s four depots. Cembrit’s Bovey Tracey operation remains as a specialist slate depot serving the west country.