In its on-going commitment to providing the best possible customer experience, Aggregate Industries has achieved recommendation for ISO 44001 certification for Collaborative Business Relationship Management Systems, awarded by the British Standards Institute.
The certification was awarded company-wide to Aggregate Industries for successfully demonstrating – against a set of stringent criteria – a competent and efficient degree of relationship management across a variety of projects, which include a multitude of internal business areas and external partners.
By applying certified, standardised procedures, Aggregate Industries is able to reduce costs in innovative ways, improve project efficiency, and ensure the fast and effective resolution of any issues that may arise. Ultimately, certification means customers can be confident that they are achieving quality and value through a truly collaborative approach when working with Aggregate Industries.
Paddy Murphy, Managing Director of Contracting at Aggregate Industries said: “I am incredibly proud of achieving this certification. ISO 44001 is quickly becoming a prerequisite for highways, infrastructure and major projects which specify requirements for the effective identification, development and management of collaborative business relationships.
“By achieving certification, Aggregate Industries has demonstrated that our processes and culture underpin sustainable business relationships and harness the benefits of collaborative working.”